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Client: Metal stampings.
Needs
- Our client wanted to hire interim management to improve operations in a compressed timeframe.
Solution
- Developed and executed a strategic plan.
- Assumed management of all customer relationships, including OEMs like Ford, GM, and Honda and Tier 1 supplies like Delphi and Visteon.
- Recruited new senior management talent.
- Installed systems and controls to track key metrics: on-time delivery, expenses, sorting, expedited shipments, reduction in overtime, customer complaint resolution, and elimination of rework.
- Improved communication and the relationship between management and production employees.
Result
- Achieved positive cash flow (EBITDA) within 90 days.
- Reduced expedited shipments from 55 per week to 2 per week in 30 days, simultaneously reducing headcount and increasing production.
- Management has a much-improved understanding of the problems production employees face and how to communicate the company’s goals and objectives.
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Published with client permission
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